Privacy Policy

Last Updated: January 12, 2026

At Spring Legacy Home Advisors, we respect your privacy and are committed to protecting your personal information. This policy explains what information we collect, how we use it, and your rights.

1. Information We Collect

Personal Information: Name, email address, phone number, property address

Property Information: Property condition, mortgage status, urgency level, timeline needs

Communication Records: Call recordings, emails, text messages, form submissions

Website Usage: Cookies, IP address, browsing behavior, pages visited

2. How We Use Your Information

  • To provide you with property sale options and consultations
  • To contact you via phone, email, or text message regarding your inquiry
  • To prepare comparative market analyses and cash offers
  • To improve our services and website experience
  • To comply with legal obligations and real estate regulations

3. How We Share Your Information

Service Providers: We share information with service providers who help us operate our business, including CRM systems (REsimpli/HubSpot), email platforms (MailChimp), and phone services (Twilio/CallRail).

Real Estate Partners: When you choose to list your property, we share relevant information with Keller Williams and other real estate partners.

Investors/Buyers: If you accept a cash offer, we may share property details with our buyer network or assign your contract to a third-party buyer.

Legal Requirements: We may disclose information when required by law or to protect our rights.

Important: We never sell your information to third-party marketers.

4. Your Communication Preferences (TCPA Compliance)

By submitting a form or providing your phone number, you consent to receive calls, texts, and emails from Spring Legacy Home Advisors regarding your property inquiry. This may include automated calls or texts.

You can opt out at any time by:

  • Replying STOP to any text message
  • Clicking "unsubscribe" in any email
  • Calling us at 770-XXX-XXXX to request removal from our contact list

Message and data rates may apply for text messages.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve website functionality and track marketing performance.

Third-party cookies we use:

  • Google Analytics - to understand how visitors use our site
  • Facebook Pixel - to measure advertising effectiveness
  • Calendly - for appointment scheduling

You can disable cookies in your browser settings, though some features of our website may not function properly.

6. Data Security

We use industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we have about you
  • Correction: You can request we correct inaccurate information
  • Deletion: You can request we delete your information (subject to legal requirements)
  • Opt-Out: You can opt out of marketing communications at any time

To exercise any of these rights, contact us using the information in Section 11 below.

8. Third-Party Links

Our website may contain links to third-party sites such as Calendly, social media platforms, and other resources. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: